Lux Limousine Reservation Manager

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1. The last name starts with a capital letter (e.g., Smith).
2. The phone number contains only digits, entered manually (no symbols or copy-paste).

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Cancellation Window	Sedan / SUV (24-hr policy)	Sprinter / Stretch (48-hr policy)
More than 24 hrs before pickup	No charge ✓	—
More than 48 hrs before pickup	—	No charge ✓
24 – 18 hrs before pickup	25%	—
48 – 36 hrs before pickup	—	25%
18 – 12 hrs before pickup	50%	—
36 – 24 hrs before pickup	—	50%
12 – 6 hrs before pickup	75%	—
24 – 12 hrs before pickup	—	75%
Less than 6 hrs before pickup	100%	—
Less than 12 hrs before pickup	—	100%

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